Effective Date: 5/1/2025

A Wesco Septic Service (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us.

1. Information We Collect

We may collect the following types of information when you visit our website, contact us, or use our services:

  • Personal Information: Name, phone number, email address, physical address, and any other information voluntarily provided by you.
  • Device and Usage Data: IP address, browser type, referring website, pages visited, and the time spent on our site.
  • Mobile Communication Data: If you opt into receiving text messages, we collect your phone number and track interactions (e.g., delivery and response status).

2. How We Use Your Information

We use your information for the following purposes:

  • To schedule and provide septic services
  • To communicate with you regarding appointments, updates, and promotions
  • To respond to your inquiries and provide customer support
  • To comply with legal obligations and telephone carrier requirements
  • To send marketing messages (with your prior consent)

3. Text Message Compliance and Consent

If you opt in to receive text messages from us:

  • You agree to receive messages related to your services, reminders, and occasional promotional content.
  • Message and data rates may apply.
  • You can opt out at any time by replying “STOP.” You may also request help by replying “HELP.”

We do not share, sell, or rent your mobile number or consent data with third parties for their marketing purposes.

4. Data Sharing and Third Parties

We do not sell or rent your personal information. We may share information only when necessary:

  • With service providers who help us operate our business (e.g., scheduling or invoicing platforms)
  • To comply with legal requests or law enforcement
  • To protect our rights or prevent fraud

5. Data Protection and Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of text or email communications at any time

To make a request, please contact us at:
Info@awescoseptic.com
(360) 668-6561

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the effective date.